Named one of the most influential women in the incentive industry, Michelle M. Smith, CPIM, CRP, is a highly accomplished industry leader; international speaker, author, and consultant. Well known as a respected authority on leadership, internal branding and employee engagement, she is past-president of the FORUM for People Performance at Northwestern University, president emeritus of the Incentive Marketing Association, and vice president, research of the Business Marketing Association. Michelle is vice-president of business development for O.C. Tanner.

O.C. Tanner helps the world inspire and appreciate great work. Through their innovative cloud-based software, tools, awards, and education, they provide strategic recognition solutions for thousands of clients globally.