Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS Supports the GSM / DM in achievement of Departmental Sales, Gr

Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs Provide 360 visibility on status of orders to customers and internal teams Apply appropriate root cause reason codes following global Reason Code Methodology Identify, analyze and initiate

Respond to electronic requests for customer and field personnel (phone, email) Process orders and closing opportunities in the ERP and CRM systems. Follow Up on Quotes/Drive Sales, supporting digital marketing efforts, by communicating with customers/potential customers digitally. Answer incoming calls regarding customer quotes/orders, product problems, service questions

Claims/Customer Care Specialist I TPA Processes routine healthcare claims while providing customer service via inbound/outbound phone calls and written communications. Assists with projects as directed by management. Performs other duties as assigned. Claims/Customer Care Specialist II TPA Processes routine to moderately complex healthcare claims and/or adjustments while

Location United States, Michigan, Flint Location United States, Michigan, Auburn Hills Location United States, Michigan, Macomb Location United States, Ohio, Cincinnati Location United States, Ohio, Columbus Location United States, Ohio, Cleveland Make your mark. Our internal firm services team focuses on the firm's critical business needs. From administrative support to

Answers all calls by greeting patients appropriately and listening actively for patient issue. Follow protocols as written for correctly recording and delivering messages. Provide patients with information on expected outcome of call. Verify patient information and record all call information within the EMR as per written protocols. Schedule or cancel appointments as per

Membership Billing Representative I TPA Processes routine and/or less complex member enrollment transactions such as address, name, etc. Prepares routine product invoices and reports. Reviews/updates open enrollment changes such as Coordination of Benefits (COB), dependent updates, etc. Reviews and approves enrollment information submitted by customers via the secured web

At a Glance Full time entry level to mid level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile A tech savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and effective communication skills to uncover cus

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr