Analyzes customer's requirements and application objectives. Works with the customer and/or project manager to gather discovery information; participates in project kickoff, implementation planning and manages to an agreed upon project timeline Follows a project plan to ensure all aspects of the solution are properly set up, configured for proper use aligned to the custom

Leads directly, or co leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in th

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Leads directly, or co leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in th

The Digital Systems Analyst will be responsible for data quality assurance and software testing efforts for the Refinish Color Software team to ensure the delivery of sound software solutions to more than 20,000 customers in the USCA (U.S. and Canada) region. Responsibilities Responsible for data quality assurance and application testing of all customer software releases

As a Business Systems Analyst you will administer activities associated with STERIS' Service Business Systems.These systems include Siebel, Field Service Management Platform, IoT and Inventory systems. Most importantly, you willwork hand in hand with internal stakeholders while providing on going technical support , development, and process improvement for our Service bus

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance Implementing and managing changes and interventions to ensure project goals are achieved Analyzing program risks An Aptitude for Workflow and Process Analysis and Reengineering, Financial Analysis Skills, Strategic/Business Planning, Tactical Implementation Planni

The Project Coordinator reports to the Supervisor, Project Coordinators Located in Cleveland, OH Full Time In Office The Project Coordinator plays a crucial role in facilitating the smooth execution of client projects by handling all logistics and administrative tasks. This role supports the project management team in coordinating project phases, ensuring accuracy in docu

Software Developer I Develops and maintains new and existing applications by analyzing, designing and writing code writing code that satisfies a logical, efficient and optimal systems design. Supports testing, implementation, and break fix tasks associated with business applications. Supports the development of documentation of technical workflows and systems designs and

Business Systems Analyst III Job Locations US OH Cleveland Requisition ID 2024 16647 Category Information Technology Position Type Regular Full Time Overview The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers a

We have a great opportunity for a Solutions Architect Datacenter in the Central region. The Solutions Architect Datacenter is a pre sales resource that leads the consultative discovery of our customers' business objectives and translates them into effective datacenter solutions. As a Solutions Architect, your primary responsibility will be to sell and architect industry l

Senior Product Developer The Senior Product Developer is responsible for designing, coding, testing and maintaining company products by participating in all phases of the development process. The Product Developer, Sr works with other areas of the business to provide recommendations and mentors other team members. What You Will Be Doing Lead the design, development, and m

Contribute to all aspects of a project from beginning to end Participate in the software development life cycle (SDLC) activities as required Build and maintain a knowledge base to ensure that knowledge transfer takes place within the team Learn to coordinate installation of new software, document and test custom changes Help to define, record, and execute application dis

The Regional Solutions Consultant III is a pre sales quota carrying position focused on driving Professional Services, Software, and Digital Signage Sales opportunities in the BTA Dealer Channel in support of business objectives. Resolves Highly complex and technical issues using Toshiba solutions. Responsibilities Drive highly complex technical professional services, out