We are seeking a Records Assistant to support our Information Governance team in the Cleveland office. All Taft employees operate under a "Client First" philosophy-in all things, we seek to provide exceptional services to our clients. This is an entry-level position.

Duties and Responsibilities:

• Searches, locates, retrieves and delivers information through established procedures and protocols and delivery systems.
• Receives files or files lists for entry into information tracking application ("IRM), validates data for accuracy and enters into IRM.
• Manages storage assignments and information custody for on-site and off-site files.
• Sorts, classifies and codes physical and electronic information for filing and scanning.
• Completes assigned work associated with on-boarding and off-boarding employees and client files/matters.
• Monitors assigned email/voice mail accounts and responds in an appropriate and timely manner.
• Provides input to IM/IG management on current and projected workloads, process improvements, and training requirements.
• Completes all IM quality control requirements associated with the Firm's IG program.
• Supports Firm personnel on understanding and complying with IG policies, processes, and technologies.
• Performs information management responsibilities as directed by the IM/IG management.
• Performs other duties as assigned.

Requirements:

• High School Diploma or equivalent; some college coursework preferred.
• Minimum of 3 years working in a professional office environment preferred.
• Working knowledge of records and information operations management operations, protocols, and best practices in the legal industry preferred.
• Demonstrated experience managing physical and electronic documents, files and containers preferred.
• Experience providing superior customer service in a fast-paced environment.
• Working knowledge of Microsoft Office tools (Word, Outlook, Excel and PowerPoint).
• Attention to detail and ability to manage and prioritize workload.
• Ability to effectively communicate verbally and in writing and actively listen to a variety of audiences.
• This position requires the ability to regularly lift and carry boxes that typically way up to 40 pounds.

Candidates interested should apply here.