• Locate, verify and secure collateral out for repossession based on information provided by the lien holder
• Properly securing unit to tow truck and safely tow unit to storage facility
• Report recovered collateral in required systems
• Maintain equipment and complete daily vehicle inspections prior to and at the end of each shift
• Complete condition report and photos on recovered collateral
• Transport recovered units to auction as requested
• Follow all DOT regulations and company policies
• Any other duties as required
• Self-starter with positive attitude and ability to work with minimal supervision
• Strong attention to detail, goal oriented
• Ability to multi-task in a fast-paced environment
• Commitment to excellent customer service
• Shifts and/or schedules may change throughout the year as dictated by management and business needs
• Preferred proficiency in current technology
• Able to problem solve and determine solutions to issues as they arise
• Must be able to work in all weather conditions
• Must be able to lift a minimum of 50 lbs.
• Must be at least 23 years of age
• Must pass a background check, drug screen and ability to obtain a DOT Medical Card
• Background in collateral recovery, towing, investigations, law enforcement or military preferred, but not required.
• Preferred knowledge of vehicles
• Must be able to bend, stoop and occasionally crawl
• Must be able to sit or stand for long periods of time
• Must be able to lift up to 50 lbs occasionally
• Agents earn commission per unit plus overtime pay according to FLSA requirements for over 40 hours per week.
• Bi-weekly pay schedule