The Host is responsible to welcome guests with a friendly demeanor and a genuine smile upon their arrival and guide guests to their assigned tables, ensuring a professional and courteous approach, and presents clean menus for their perusal. The role maintains a reservation system and updates it with guest information, special requests, and seating preferences and coordinates with the dining staff to allocate tables and ensure smooth transitions between reservations. The role also maintains a clean and organized host stand, including menus, reservation books, and other necessary supplies.

• Welcomes guests with a friendly demeanor and a genuine smile upon their arrival and guides guests to their assigned tables, ensuring a professional and courteous approach, and presents clean menus for their perusal.
• Ensures that every guest is treated in a manner that guarantees their utmost satisfaction, constantly striving to exceed their expectations.
• Answers incoming phone calls with enthusiasm, providing knowledgeable responses to address any guest inquiries.
• Observes tables throughout the shift, keeping track of table status (clean, dirty, occupied) and promptly addresses any necessary actions.
• Maintains a reservation system and updates it with guest information, special requests, and seating preferences.
• Coordinate with the dining staff to allocate tables and ensure smooth transitions between reservations.
• Follows established safety and security protocols to ensure the well-being of guests and property. Maintains a clean and organized host stand, including menus, reservation books, and other necessary supplies.
• Promotes specials, new menu items, and promotions to guests, aiming to increase sales and enhance the guest experience.

• 0 - 2 years of experience in customer service or a related field.