CORE RESPONSIBILITIES AND TASKS:

- Workplace Strategy:

• Develop strategies to enhance collaboration, communication, and employee satisfaction within the workplace.
• Analyze occupancy data, audit office areas, and conduct employee surveys to maintain an accurate assessment of the current space utilization and employee needs.
• Provide guidance to the Workplace Experience Committee on policy impacts to workplace transformation, change management, and employee engagement.
• Execute those workplace initiatives approved by the Workplace Experience Committee, and partner with Human Resources to implement effective change management strategies.
• Stay abreast of industry trends, research, and best practices related to workplace strategy and design.

- Space Planning and Seat Count Validation:

• Oversee the implementation, utilization, and auditing of the Company's space management software to ensure employee workspaces locations are accurately tracked throughout the buildings.
• Work with Company leadership and facilities management team to develop overall space management strategy for the buildings and assist with master planning by providing seat count analysis, "test fit" designs, and conceptual floorplan layouts.
• Provide recommendations for space alterations or modifications by analyzing current building usage and monitoring industry workspace trends.
• Partner with Human Resources to ensure space management software is receiving accurate and timely feeds of employee data.
• Coordinate with facilities management team to plan and execute all individual, departmental, and reorganizational moves.
• Manage the Company's relationship with the move management and the space management software vendors.

- Building Amenity Management:

• Manage a team of coordinators to support all conferences, meetings, educational classes, and events within the various building amenity spaces including the Conferencing Center, Customer Experience Center, Learning & Development Center, Dining Hall, and Executive-Level Conference Area
• Manage the scheduling, catering, room, and event set-up services for the meeting rooms or event areas within the building amenity spaces.
• Ensure that meeting rooms are setup and properly functioning for the day's events including signage, office supplies, and AV needs.
• Liaise with catering coordinator, facilities management team, reception, technology, and security to ensure a seamless experience for meeting room participants.
• Coordinate with other building amenity space stakeholders to maintain an accurate schedule of all events occurring within the building.

- Furniture, Fixture and Equipment Procurement and Interior Design:

• Oversee the specification, selection, procurement, and installation of all new FF&E including the RFP preparation, proposal evaluation, vendor recommendation, and selection.
• Manage the existing FF&E inventory including any parts supply, attic stock, warranty information, and claims submittals.
• Work collaboratively with external architects and facilities management team to achieve project goals by developing interior designs within approved budgets.
• Partner with Company subject matter experts and external architects for selection of flooring, finishes, artwork, and branding.
• Manage the Company's relationship with the furniture vendors and installers, including negotiation and administration of service contracts and warranties.

- Global Workplace Standards and Project Support:

• Develop and maintain a set of workplace standards, design guidelines, and product specifications for office design, FF&E procurement, graphics/branding, and signage for use throughout the Company's global office platform.
• Provide FF&E procurement, conceptual layout, and interior design support for office renovations and new office build-outs across the Company.
• Assist corporate real estate team by providing "test fits" during site selection process for new or relocated facilities.
• Other miscellaneous responsibilities as may be assigned by the Director of Facilities.

FORMAL EDUCATION:

Required:

• Bachelors Degree in related field

Preferred:

• Masters Degree in related field

KNOWLEDGE & EXPERIENCE:

Required:

• Architecture, space planning or interior design experience
• At least 3 years prior management experience
• Excellent working knowledge of AutoCAD
• Proficient in Microsoft Office 365 - Word, PowerPoint, Excel, Team.

Preferred:

• Experience with a space management software preferably iOffice/Eptura.
• Experience with Building Information Modeling (BIM)
• Certification in Ergonomics

Travel 10%