Coordinator IT
Wooster, OH 
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Posted 10 days ago
Job Description

At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow.

As a member of #TeamAAM, you'll get to make a difference on day one. You'll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM...and the world.

Job Posting Title

Coordinator IT

Job Description Summary

Ensures that IT processing services are fulfilled in accordance with service-level agreements, optimizing computing resources.Delivering computing resources to meet the demands of the business. Monitoring, analyzing, and tuning the performance and throughput of selected IT services and utilizing supporting resources.Developing capacity planning; documenting the costs related to business activities to make more informed decisions on business needs.Monitoring and adjusting to meet consumption demands of the business; preparing backup solutions for potential capacity bottlenecks.Performing capacity modeling to simulate infrastructure performance and better understand future resource needs.

Job Description

*Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
*Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
*Plan, coordinate, and implement network security measures to protect data, software, and hardware.
*Configure, monitor, and maintain email applications or virus protection software.
*Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
*Design, configure, and test computer hardware, networking software and operating system software.
*Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
*Confer with network users about how to solve existing system problems.
*Analyze equipment performance records to determine the need for repair or replacement.
*Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
*Maintain an inventory of parts for emergency repairs.
*Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
*Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
*Train people in computer system use.
*Perform routine network startup and shutdown procedures, and maintain control records.
*Maintain logs related to network functions, as well as maintenance and repair records.
*All other duties as assigned.

Required Skills and Education

  • Bachelor's Degree in IT or related field, or equivalent work experience
  • Maintain professional and technical knowledge by attending educational workshops, trainings, publications, networking, and professional societies
  • Strong knowledge of information security, antivirus protection
  • Strong knowledge in data protection, disaster recovery and backup
  • Strong knowledge of computer hardware and able to trouble shoot problems
  • Work independently, self-directed and manage direct reports
  • Clear and effective oral, written and interpersonal commination skills
  • Proficient using Microsoft Office
  • Knowledge of PLEX
  • Duties performed may include nights, weekends, and holidays
  • Clear and effective oral, written and interpersonal communication skills
  • Must be able to interface and work well with customer contacts, internal functional partners at all levels, as well as suppliers and other external support
  • Must be able to work in high pressure fast paced environment
  • Must be shift flexible
  • Ability to work well with others
  • Good attendance
  • Negative pre-employment and random drug test

About American Axle & Manufacturing

As a leading global Tier 1 Automotive and Mobility Supplier, AAM (NYSE: AXL) designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, AAM is bringing the future faster for a safer and more sustainable future. We work together to support our customers on global and regional platforms with a focus on quality, operational excellence and technology leadership.

With our global footprint, we are committed to building an equitable and inclusive culture that encourages, supports and celebrates the unique voices of our diverse workforce. Be part of the future with #TeamAAM.

AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com . AAM is an equal opportunity/affirmative action employer.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per AAM policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that AAM will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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